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Customer Care

Injection Moulding Area

Download here il the COMPANY PROFILE about Injection Moulding Service

Sending area new projects

Do you want HELP to develop your project with OMEZ? Send us your technical details and documents (only DWG, IGES, PDF, STEP, DXF, TIFF or JPG files and maximum size of 10Mb).
A technical department man will contact you.

Your name (required)

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Your Phone Number (optional)

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Invio file superiori ai 10MB

Se la dimensione dei file da inviare è superiore al consentito, si prega di utilizzare l’apposita sezione: Vai all’area upload.
Se non si disponde dei dati di accesso si prega di contattare Omez per richiederli.

T: +39 0322 845730

T: +39 0322 846330

E: info@omez.net

Shower System Items Area

Download here the COMPANY PROFILE about Shower System Products

Sales terms and conditions for products and after-selling service

ORDERS imply that buyer fully accepts all the following conditions. Orders are also only accepted if approved by the Omez S.r.l.
back office.
PRICES stated in our price-lists, are subject to alteration and are not binding. They do not include VAT. Goods are sold at valid prices at the moment of order. The price list is for enterprises and transactors only.
ALL PAYMENT terms are precisely stated on the invoice: any variation , if not agreed with Omez, will be rejected. Only the payments effected directly to Omez are valid, unless specially agreed. Delayed payments will cause the debit of the relevant bank interests. Any payment not effected within the agreed terms gives OMEZ the right to suspend further delivery or order already confirmed.
IDENTIFICATION CUSTOMER DATA must be provided to OMEZ by the customer itself first name, head office, fiscal code,VAT number and any other information specifically requested by existing law requested. According to Italian law 675/95 customer data will be registered and used for advertising purposes and communicated to other companies only for promotion and market researches.
DELIVERY TERMS are approximate. The customer does not have the right to recede from purchase, delay payments or claim for damages in case of production accidents, strikes, transport or any reason of outside interference. Omez reserves the right to deliver an order with more lots according to availability of products.
GOODS ARE SENT under responsibility of the buyer, even if the term “free destination” has been agreed. Omez declines all responsibility for delays, damages, breakages, shortages during transportation on products and boxes.
On receipt, the customer must immediately check the goods and contest eventual damages directly to the carrier when goods are delivered.
Transportation costs are to be charged to costumer, OMEZ reserves the right to eventually charge extra costs (demurrage, special unloading operations, storage…) as well.
PRODUCT GUARANTEES All goods are tested and controlled by Omez.
All items are sealed to insure the safety of the unit. The guarantee is LIMITED to products defects due to problems in planning, materials or costruction attribuited to Omez S.r.l. The warranty does not cover the following cases:
– deterioration of surface finishings due to use of cleaning acids or abrasive substances
– damage caused by improper installation
– damage caused by improper use of the fi ttings
– damage or cost of repair and maintenance performed erroneously and without OMEZ’s previous autorizathion.
The OMEZ warranty cannot be renewed.
CLAIMS, Complains will be accepted only within 8 days from receipt of goods, only by immediately written communication to OMEZ.
RETURN of GOODS, replacement or refund of any faulty goods or units must be accepted and previously authorized by OMEZ S.r.l. and returned by “free destination”. Only faulty goods found by OMEZ will be replaced free of charge without any other indemnity or repair. No claim will be accepted after 30 days of purchase. The item must be in its original packaging, returned with purchase receipt with reference to OMEZ delivery documents or invoices.
OMEZ GENERAL TERMS, reserve the right to modify technical data of the products, to change or to remove models. Pictures or drawings of items are not binding, all details are approximate and can be modified without any previous notice.
CONTESTATION. In case of contestation, competent courts will be BORGOMANERO and NOVARA in Italy

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